Refund policy

At TechTribe, your satisfaction is our priority. If you are not fully satisfied with your purchase, you may be eligible for a refund under the terms below:

1. Eligibility for Refunds

  • Refund requests must be made within 30 days of purchase.

  • Products must be unused, in original packaging, and in resellable condition.

  • Proof of purchase (receipt or order confirmation) is required.

2. Non-Refundable Items

  • Gift cards or promotional items.

  • Downloadable or digital products.

  • Items purchased on final sale or clearance.

3. Refund Process

  • To start a refund, please contact us at [insert email] with your order number.

  • Once approved, refunds will be processed back to your original payment method within 5–10 business days.

  • Shipping charges are non-refundable unless the return is due to our error (e.g., wrong item shipped, defective product).

4. Late or Missing Refunds

  • If you haven’t received a refund after 10 business days, please check with your bank or payment provider.

  • If you still haven’t received it, contact us at info@tribeessential.com

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